Frequently Asked Questions

Everything you need to know about capturing and sharing your favorite moments.

When will my Instax order arrive?

Standard shipping typically takes 3-5 business days. Once your order ships, you will receive a tracking number via email to monitor your delivery's progress.

What is your return policy for cameras and film?

We offer a 30-day return policy for cameras and accessories in original condition. Please note that film packs cannot be returned once the foil packaging has been opened.

Do you ship Instax products internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

Are your Instax cameras covered by a warranty?

All Fujifilm Instax cameras purchased through our store include a 1-year limited manufacturer's warranty covering any defects in materials or workmanship.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How should I store my Instax film to ensure quality?

For the best results, store your film in a cool, dry place away from direct sunlight. Avoid high temperatures or humidity, which can affect the chemical development of your photos.